Little Caesars Pizza

Reviews about Little Caesars Pizza

• 3 / 5

  By John Sartoris
  Good if you want fast and cheap. And that's not saying that it's bad, it's just not special.
  November 29, 2016
• 1 / 5

  By Michelle S
  (I would have given 0 stars but doesn't give u that option)...I am completely insulted and just taken aback by the lack of knowledge this little ceasers employee Jodi seemed to have. To start off I called to inquire about an item I had seen on their website and this employee answered in the most unprofessional way and didn't even know where she was. After she had murdered the call greeting had proceeded to then give me attitude and made it seem as though she was insulting my intelligence by speaking to me like a child for not understanding what I wanted to order. I verbatim read what was on there "corporate" menu which is why I decided to make little ceasers my choice of pizza to order. Needless to say I chose to not order from here after speaking to Jodi and her lack of customer service skills. Again I can understand if maybe she was new to the organization and didn't know what was even on there menu..but coming from someone who has experience in running a business I would highly suggest training your employees with updated menu changes and to MOST IMPORTANTLY teach and train them the proper customer service etiquette on answering phones and inquiries about the menu or anything business related that may need to be answered and to find employees willing to go out of their way to find out the answer if they don't know, rather then finding the need to berate the customer and give them attitude for something they as little ceasers employees should know. Presentation is everything and when you have an incompetent employee or one that apparently hates there job and is taking it out on the customer's.. your reputation goes down the drain if this kind of behavior is continued to be tolerated, I hope corporate makes it a point to visit this shop regularly to ensure they are abiding by corporate standards as it seems this one has lost it's tenacity for wanting to be successful and making the customers happy. I mean they only really spend so much time between taking orders and checking out customers or answering phone orders so I dont think its too much to ask to have a little professionalism and customer service skills for that short time frame when dealing with the public.
  July 07, 2016